Returns & Refunds policy
Terms of Purchase Agreement

The acquisition of digital products, encompassing PDF downloads and online content, is governed by the following terms and conditions. Customers are urged to do a thorough review prior to any transaction.



Payment and Refund Policy
All transactions for the acquisition of intangible products, PDF downloads, resource materials, and online content are conducted via payment gateways that utilize SSL encryption. These payment gateways are secure for processing all forms of credit and debit cards across several countries, and this information is not retained during transactions.



Digital products are considered "used" upon download or access and are non-refundable. For physical goods we provide a refund within a 14-day period if you are dissatisfied with our goods, however, goods sourced from third-parties are subject to the refund policies of said third-party.



Zenful retains the authority to modify any information, including but not limited to prices, technical specifications, purchase terms, and product or service offerings without previous notification.



Provision of Goods and Services

If you do not receive the digital product link after purchase, promptly contact us with your transaction details within 3 days to receive your link.